Vol. 21, Issue 2 Big Change At Best Buy Working Through Hypergrowth To Sustained Excellence By: Elizabeth Gibson and Andy Billings 327 pp. Davies-Black Publishing 2003 Review by: Lydia Morris Brown

In 1966, Minneapolis-based Best Buy Co., Inc. began as a single small store, selling audio and stereo components. Today it is considered North America's number one consumer electronics retailer, offering the widest assortment of electronic, technology, and entertainment products at 600 retail locations. Just seven years ago, however, this pioneer of the superstore concept, showing profits of only $1 million, from $5 billion in sales, and experiencing plummeting stock prices, was on the brink of bankruptcy. But, by December 2003, Best Buy was the only consumer electronics chain to show an increase in same-store sales. Big Change At Best Buy is the first book to document how the stunning turnaround occurred and how a small team put into effect a companywide cultural transformation and created a practical, proven set of tools for implementing this kind of change.

Vol. 25, Issue 40 The Three Signs of a Miserable Job A Fable for Managers (and their employees) By: Patrick Lencioni 259 pp. Jossey-Bass Review by Amity Noltemeyer Vol. 25, Issue 39 Unlocking Opportunities for Growth How to Profit from Uncertainty While Limiting Your Risk By: Alexander B. van Putten, Ian C. MacMillian 161 pp. Pearson Education Review by Jennifer G. Cuthbertson Vol. 25, Issue 38 Once You’re Lucky, Twice You’re Good The Rebirth of Silicon Valley and the Rise of Web 2.0 By: Sarah Lacy 294 pp. Gotham Books Review by Karen McHenry

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