Vol. 15, Issue 4 From Worst to First Behind the Scenes of Continental's Remarkable Comeback By: Gordon Bethune with Scott Huler 296 pp. John Wiley & Sons 1998 Review by: Lydia Morris Brown

In 1994, Continental Airlines was running at a loss of nearly $55 million a month and was on the verge of filing bankruptcy for the third time in a decade. Moreover, in terms of overall quality and customer satisfaction, the company was rated worst among the nation’s top ten airlines by a wide margin. Then, Gordon Bethune took over and within months managed to engineer one of the most dramatic comebacks in business history - a comeback characterized by record breaking profits and performance. From Worst to First is Bethune’s story of how he and his team accomplished this amazing feat. It provides valuable commonsense lessons on leadership, employee empowerment, teamwork, and strategy that all business professionals can apply to any type of business.

Vol. 25, Issue 40 The Three Signs of a Miserable Job A Fable for Managers (and their employees) By: Patrick Lencioni 259 pp. Jossey-Bass Review by Amity Noltemeyer Vol. 25, Issue 39 Unlocking Opportunities for Growth How to Profit from Uncertainty While Limiting Your Risk By: Alexander B. van Putten, Ian C. MacMillian 161 pp. Pearson Education Review by Jennifer G. Cuthbertson Vol. 25, Issue 38 Once You’re Lucky, Twice You’re Good The Rebirth of Silicon Valley and the Rise of Web 2.0 By: Sarah Lacy 294 pp. Gotham Books Review by Karen McHenry

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Vol. 25, Issue 9 Becoming an Extraordinary Manager The Five Essentials for Success By: Len Sandler 256 pp. AMACOM Review by Kendra Bentle Vol. 25, Issue 5 The Power of Body Language How to Succeed In Every Business and Social Encounter By: Tonya Reiman 365 pp. Simon & Schuster, Inc. Review by Lydia Morris Brown Vol. 25, Issue 4 Made to Stick Why Some Ideas Survive and Others Die By: Chip Heath and Dan Heath 291 pp. Random House, Inc. Review by Simone Isadora Flynn, Ph.D.